We accept returns for exchange or credit on blank garments
Exchange or replacements available defective items
Make sure to approve by email any customization for Printing or Embroidery.
- Custom design fees are going to be charge right after starting any order, and can’t be subject to refund.
- A Claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
- No goods will be accepted for return after 30 days from the date of the invoice unless stated in special offers.
- Returns due to customer error will be subject to a restocking fee based on the quantity and nature of the products. There is a minimum restocking fee of 20%
- All refused and unclaimed COD shipments are subject to a 15% restocking fee in addition to shipping charges.
- No returns will be accepted without a Return Authorization.
- It is the responsibility of the buyer to verify the accuracy of style, color, size and quantity on orders shipped to parties other than the buyer prior to decorating.